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Wednesday, June 24, 2009
Where next for telcos who want to be IT services providers?
What do the recent struggles of BT Global Services and T-Systems tell us about the provision of converged IT and telecoms services, asks Jessica Twentyman?
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Thursday, June 18, 2009
Why today’s Rio Tinto LPO deal spells bad news for ‘magic circle’ firms
Mining giant Rio Tinto isn't just handing over back-office tasks, but substantive legal work, too.
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Friday, June 12, 2009
Apples for oranges?
Foreign exchange rates matter in offshoring deals, but too many organisations shy away from the issue, says Jessica Twentyman.
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Wednesday, June 10, 2009
Does anybody think the role of the CIO is different in a crisis?
Alex Blues, Head of IT Sourcing at PA Consulting Group, looks to Mandarin to ask the tough questions of today's CIOs
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Tuesday, June 02, 2009
Wish you were here? Probably not.
List of the world's riskiest outsourcing locations published in the 2009 Black Book of Outsourcing - and it makes for fascinating reading, says Jessica Twentyman.
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