Blogs
Thursday, July 31, 2008
Better out than in? TfL and Nowich Union
The downturn finds two organisations taking very different approaches to their outsourcing needs, says Chris Middleton.
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Tuesday, July 29, 2008
BPO: out of Africa for now
South Africa and other countries in the region ought to be an outsourcing powerhouse, but the reality does not match the ambition, says Chris Middleton.
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Thursday, July 24, 2008
Sustainability is the green-eyed monster
Chris Middleton reports from an interesting lunch meeting with SAS about sustainability. Is it (cough) just greenwash?
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Wednesday, July 23, 2008
Fujitsu departure causes aftershocks in NHS
The fallout continues from Fujitsu's departure from the NHS National Programme for IT, as a southern health trust decides to walk away too, says Chris Middleton.
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Wednesday, July 16, 2008
Conference sketch: War of the Worlds
The NOA Global Sourcing conference in London this week witnessed an entertaining regional showdown for hearts and minds. Chris Middleton reports on how outsourcing is redrawing the map and changing the demographics of each major offshore destination.
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Thursday, July 10, 2008
Front-office outsourcing hits market cap, say researchers
Three months on from our customer offshoring survey, US academics find enterprise market capitalisations being damaged by front-office offshoring and outsourcing, says Chris Middleton .
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Wednesday, July 09, 2008
Egypt: Why it should be on your outsourcing map
With interest in Egypt as a location for outsourcing services growing rapidly, the Egyptian government has set itself an ambitious target for increasing the country’s share of the global outsourcing market to revenues of over $1 billion by 2010. In order to enable this growth, the Egyptian government is implementing a range of initiatives to support its outsourcing market. Dr. Hazem Abdelazim, CEO of Egypt’s Information Technology Industry Development Agency (ITIDA, http://www.itida.gov.eg) explains how the Egyptian government intends to meet its bold targets and why companies should consider Egypt as a viable outsourcing destination.
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Turn the tables on suppliers
Now is a good opportunity to turn the table on suppliers of goods and services, says guest blogger Graham Sadd, CEO of Paoga.
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Wednesday, July 02, 2008
Services giants face a ‘world of pain’ says SaaS CEO
Another conference and another speech by a software as a service CEO forecasting the end of the world as we know it. But maybe Zach Nelson has a point, says Chris Middleton: if the mid-market is now something that companies can sell into via the Internet, then that undermines the 'big consultancy' model and opens a potentially huge, lower cost market to new players. Will services start to look like software?
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