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Are Service Providers Sufficiently Concerned about Cyber Security? If not, They soon will be.
Thursday, June 25, 2015

At the Analyst Outsourcing Debate at the NOA Symposium 2015, many key topics were touched upon: new technology, automation, new skills requirements and catalysts for change.

Security, however, was one topic that was somewhat neglected. This was pointed out by outsourcing analyst and panellist Phil Fersht, CEO of HfS Research. Most are aware that security is a huge concern in this age of new technology, but it often takes a significant data breach close to home to really grab the attention of company executives.

Are the majority of service providers sufficiently concerned about cyber security? If not, it is likely they soon will be. A recent report from Frost & Sullivan has found that managed security services are “taking off like wildfire” due to a severe shortage of security professionals, making online security a potentially lucrative market for ITOs.

When asked why they outsource operations involving security, 49 per cent of those surveyed cited “a lack of in-house skills,” 30 per cent a “temporary need for flex force capacity” and 26 per cent “recruitment limitations.”

Find out more about the report here.

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