Three quarters of big organisations to increase outsourcing
According to recent KPMG research, almost three quarters of global businesses will increase their investment in outsourced services. It also shows that more firms are taking advantage of global delivery models including functions such as finance, procurement and HR delivered centrally, often offshore.
KPMG’s survey found that 72% of big businesses plan to increase outsourcing spending, while 61% said they will increasingly use global shared services for IT and business processes over the next two years, with offshore services accounting for a larger portion of both. The State of Services & Outsourcing in 2014: Things Will Never be the Same report also indicates that enterprises plan to increase their offshoring activities by 20% to 30% over the next year.