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Outsourcing makes Romania one of the fastest growing economies in the EU

Romania is establishing its claim as one of the fastest growing economies in the European Union, and a large part of that is due to its rapid growth as a destination for outsourcing and nearshoring.

This fact was one of the focuses at “Outsource Romania”, an event hosted by the embassy of Romania, where Romanian Ambassador to the UK H.E. Mihnea Motoc spoke on the country’s prominence as an “outsourcing valley for BPO”.

He added that Romania also flourishes in terms of “research programmes, information technology outsourcing [and] contact centres, either shared services and/or outsourced”. He continued: “The new age of outsourcing is more about innovation and outsourcing certain capabilities, cost-effectiveness has replaced pure lowest cost.”

Paolo Marcattilj, UK Director of Global Remote Services (a Romania-based multi-lingual contact centre), commented: “Some of today’s leading UK and European businesses are choosing to outsource to Romania… Romania is becoming a top outsourcing destination.

“The cost efficiencies are really a by-product to the work we are doing to help grow global businesses through building great customer relationships and experiences. We were delighted the Ambassador from Romania to the UK highlighted the benefits of our language abilities and highly skilled work force, still widely underexploited by many UK companies.”

Romania is just one of many Central and Eastern European nations making great strides in service provision: others include Poland, the Czech Republic, Bulgaria and Slovakia, to name just a few.

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Related: Spotlight on Romania as an outsourcing destination

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