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There’s Little Future for Employees of Outsourcing Buyers, Research Suggests

Less than half of the employees who work for buyers of BPO believe that they have good career prospects at their current companies, Horses for Sources (HfS) research has revealed.

The study, which sampled 168 buy-side enterprises, also revealed that the number dropped to 12 per cent when only employees with 0-2 years of industry experience were taken into account, suggesting that buyers of outsourcing must do more to create opportunities for their newer employees.

These findings were revealed during the ‘Sourcing Savants 2015’ webinar, hosted by Horses for Sources and moderated by HfS Research CEO Phil Fersht. The intention of the online seminar was to help attendees make more sense of the as-a-service economy.

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