White Papers & Research
Community Clouds: Supporting business ecosystems with cloud computing
Cloud services available so far mainly focus on horizontal solutions and rarely consider industry-specific requirements in terms of functionality or security. While
in this way the cost benefits of cloud-based services can be achieved (by maximising economies-of-scale effects), it is at the same time a major disadvantage in many potential application areas. In various industries such as healthcare or in the public sector, for instance, strict regulations inhibit the broad adoption of cloud computing although the fundamental concept is interesting for many companies.
Community clouds provide the capability to realize business processes “in the cloud“ and at the same time preserve a high security level by means of hybrid
deployment models. Non business-critical information and processing can be sourced to the public cloud, while business critical services are kept in-house or in a private cloud environment at a trusted outsourcing partner.
Siemens_Community_Clouds_Whitepaper.pdf
NHS White Paper article
The NHS White Paper "Liberating the NHS" published in July 2010 represents the first substantive policy announcement on the future of the NHS from the Conservative-Liberal Democrat coalition and it has been argued that the plans contained within the White Paper could lead to the most radical change to the architecture of the NHS since 1974. The policies set out in the White Paper are intended to correct some of the problems which the new government perceives exist within the NHS.
NHS_White_Paper_Article.pdf
Guide to Efficient MRO Procurement & Management
The purchasing of spares for the daily maintenance, repair and overhaul (MRO) of production and manufacturing equipment is often a complex, time and resource consuming activity for most organisations. It is one which is critical to maintaining continuity of production and avoiding costly downtime.
This White Paper will examine the issues surrounding MRO spares procurement, the benefits achievable through a sustained and proactive approach and the options available to drive efficiency into this key area of the manufacturing operation, including a look at how outsourcing the entire process to a single specialist supplier can create significant efficiencies in both cost and productivity.
Brammer_Efficient_MRO_Procurement__Management.pdf
Risky Business? Evaluating and managing risk in outsourcing
Mike Rebeiro and Radford Goodman of Norton Rose LLP review some of the key risks on outsourcing, and how businesses can address and manage such risks.
Risky_business_-_Evaluating_and_managing_risk_on_outsourcing.pdf
The eight worst outsourcing mistakes
Ensuring successful outsourcing relationships is now a business imperative for most companies. Based on its extensive experience in outsourcing engagements Patni has identified the eight most common but serious mistakes enterprises are likely to commit while outsourcing their processes to a third party service provider.
Patni_-_The_eight_worst_outsourcing_mistakes.pdf
Multi-Sourcing
Multi-sourcing may be the trend of the moment, but organisations simply do not have the skills or resources to manage multiple supplier relationships.
Multi-Sourcing
From Strategy to Value: Why smart buyers should abandon the traditional approach to sourcing
A new picture is emerging as organisations are becoming increasingly sophisticated in their sourcing approach and more confident of their ability to manage a multi-faceted sourcing delivery model. At the same time, the traditional sourcing advisor role will continue to evolve towards expert only high-level coaching and enabling.
From_Strategy_to_Value.pdf
Public Service Transformation and Reform
The performance gap between private and public service provision is widening. Yet this is happening at a time when there is cross-party recognition of the need for reform of public services and when investment is casting a spotlight on public sector productivity rates. This paper argues that alternative service delivery models (ASDMs, a mix of public private and third sector provision) are inevitable as a prerequisite for transformation; only the quantity and pace of change is unknown.
PublicServiceTransformationandReform08.pdf
Shared Services 08 Report
This report sheds new light on the myriad of risks and challenges faced by those tasked with delivering one of the most ambitious programmes in the
history of the UK public sector. We hope that by sharing their insights we can help public sector managers deliver the next generation of shared services.
Shared_Services.pdf
India’s KPO sector: origin, current state, and future directions
This is an updated report on Knowledge Process Outsourcing with figures that analyse the predictions for the future growth of KPO in India that Evalueserve made more than three years ago. In this new study, we review the evolution of KPO to date and update our predictions for the industry for the rest of the decade.
Evalueserve_Article_July_2007.pdf
