Videos
ITIDA
In a recent trip to Cairo, Mark Kobayashi Hillary, NOA Director and prominent outsourcing writer, met with Amin Khairaldin, the Strategy Advisor for the Information Technology Industry Development Agency. ITIDA is the main reason for Egypt’s rise to prominence as an outsourcing destination over the last few years. Mark asks Amin how things are progressing in North Africa’s outsourcing success story
Outsourcing in 2009
NOA directors and industry figures discuss exterior perceptions of the industry and look ahead to outsourcing in 2009
Kerry Hallard, Communications Director for the NOA and MD of Buffalo Communications - Feburary 2009
Amid strikes and predicted mass industrial action there has never been a worse time to be outsourcing work abroad in the public eye. The old Labour slogan of ‘British jobs for British people’ is rearing it’s head again and it won’t be long until the media spotlight falls on upon an unsuspecting company. Sending jobs abroad when the UK’s workers are marching in the street is highly dangerous reputation-wise. But if a company’s simply has to cut costs in this way to survive, they should be prepared.
Kerry Hallard, Communications Director for the NOA and MD of Buffalo Communications, discusses the ins and outs of communicating when conducting outsourcing deals.
Oscar Sañez, CEO of the Philippines BPO Association - November 2008
Oscar Sañez, CEO of the Philippines BPO Association, meets NOA Director and Author, Mark Kobayashi-Hillary, to discuss: the economic downturn; what it means for the Philippines and business process outsourcing; and what the Philippines has to offer prospective outsourcers and business partners
Ashish Gupta, Deputy Managing Director for BT Wholesale Design, August 2008
Ashish Gupta, Deputy Managing Director for BT Wholesale Design, discusses global sourcing, collaboration and communication with reference to BT, its clients and its suppliers. The interview was conducted by NOA Director, Mark Kobayashi-Hillary
The NOA's Annual Offshoring Day 'Global Sourcing – Forging Ahead', 15 July 2008
Stephen Page, CEO of Sapphire Group and Jay Shah, CEO of Ortegra
discuss the growth of Web 2.0 demand in business and the benefits of using open source software development.
Mark Hodges, Chairman and Co-founder of EquaTerra
speaks about trends in Chinese offshoring and increasing consolidation in the ITO space
John Edgell, Partner at Morrision Foerster
discusses the changing trends in outsourcing law and the increased focus on China
Louise Crawford, of Invest Northern Ireland
discusses the challenges behind bringing outsourcing investment to the country and the current trends she has observed through her work in the industry.
EOA 3rd Annual Conference
EOA 3rd Annual Conference: Jean-Paul Binot, Director for Continental Europe, Alsbridge
EOA 3rd Annual Conference: Ian Hamerton, National Contact Centre Manager, National Blood Centre
EOA 3rd Annual Conference: Barry Yang,Chairman, Suzhou Industrial Park, China
EOA 3rd Annual Conference:Dominique Kindt, Deloitte and EOA Belgium
EOA 3rd Annual Conference: Simon Briskman, Field Fisher Waterhouse
sourcingfocus.com spoke to industry leaders at a recent NOA event. Here they give their view on the development of the outsourcing industry.
Andrew Groth, Senior Vice President Business Development, Genpact discusses how innovation is a key trend within outsourcing, allowing suppliers to add value to outsourcing contracts beyond labour arbitrage
Bharat Vagadia- SME Director, National Outsourcing Association explains how the increasing use of outsourcing by small and medium sized businesses is shaping the outsourcing landscape
