Outsourcing provides 25% ROI, says Deloitte

Almost 90% of outsourcing agreements achieve more than a 25% return on investment (ROI) but there is more to be gained, according to Deloitte.

In its Outsourcing Report for 2008 the business consultancy revealed that a massive 89% of outsourcing deals achieved an ROI of more than 25%.Cost reduction was cited as the biggest motivation but just 37% said the reason they outsourced was to improve customer value and only 27% said they hoped to gain competitive advantage through it.

Peter Moller of Deloitte said, “Companies that view outsourcing in a broader strategic context, and implement it systematically can gain advantage over competitors that still take a more procurement-oriented view. In an ever more competitive world companies need to take full advantage of every tool at their disposal and outsourcing is a significant one”.

Posted by on 02/15 at 02:42 PM

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