Comcast extends Convergys contract

Comcast Corporation has announced it has signed a new BPO contract with Convergys Corporation.

Under terms of the newcontract Convergys will continue to provide contact center technical support services, order management, and customer care support to the communications giant. 

As part of the agreement Convergys will also provide services support to include back office processing and access to its new relationship management solutions by Convergys.

Jim Boyce president of Convergys, North America, commented, “This is a great opportunity to continue serving Comcast and its subscribers”. 

Posted by on 08/22 at 07:35 AM

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