News Analysis

Wednesday, May 07, 2008
NCR results: licence to print money
Financial services provider and hardware maker NCR, which spun off its Teradata subsidiary successfully last year, has joined the ranks of healthy Q1 results, says Chris Middleton.
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Capgemini Q1 results disappoint
Capgemini has reported flat Q1 results. While other It outsourcers flourish in the downturn, the company remains exposed to currency fluctuations, says Chris Middleton.
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Europe is stealing HRO market share from the US, says Everest
The rising number of European companies offering human resources outsourcing (HRO) services with attractive service bundles and competitive price points are stealing market share away from HRO suppliers in the United States and elsewhere, according to an Everest Research Institute study of the European HRO market.
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Cognizant joins the queue with record Q1 revenues
IT and BPO services company Cognizant Technology Solutions Corporation has joined a host of outsourcing companies enjoying positive results.
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Thursday, May 01, 2008
Atos: another outsourcer with positive Q1 results
French outsourcing company Atos Origin has reported positive Q1 results, and a growth in orders and contract signings.
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Tuesday, April 29, 2008
Capgemini retunes big pharma
Pharmaceutical companies can remain profitable and maximise customer value in today’s market by aligning their efforts to address the shifting power between physicians and patients through better collaboration with industry stakeholders and influencers such as physicians, payers, insurance companies and government bodies, says a Capgemini study.
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US recession means Asia will take over, say top economists
Top economists warn that Asia is poised to take over should the US enter a deep recession. But the news is not all grim for the West, argue others: the greatest risk is fear, the economy is simply 'resetting' and the Brits are better at being European than others...
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Thursday, April 24, 2008
Logica revamp: a plan, not a strategy says Ovum
Logica's restructuring announcement has been slammed by analysts as being less a strategy and more a plan, and follows in the wake of a fumbled outsourcing strategy announced earlier this year. Chris Middleton reports.
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Homeworking not an option for most contact centres, says research
Homeworking is not an option in over 50% of contact centres, says independent research – despite the many unrecognised productivity advantages and improvements in the work/life balance
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Satyam announces two major acquisitions
Indian services firm Satyam has followed results that disappointed Wall Street with two significant purchases.
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