The HART of outsourcing Weblog

HR outsourcing under the microscope
This week, the Chartered Institute of Personnel and Development has released a report entitled, ‘HR outsourcing and the HR function: Threat or Opportunity’, which focuses on approximately 300 UK HR professionals within a variety of organisations, public and private. HRO has had a mixed reception over recent months; some people believe that the cost [...]
read on ...



Recession sparks sharp drop in offshoring
The FT this week released a report highlighting a sharp decline in the offshoring of jobs from Britain to cheaper locations in eastern Europe as a result of the recession. The NOA predicted that 2009 would be the year where we see a drop in businesses offshoring, so the FT report into the reduction of [...]
read on ...



China’s growing strength
Shanghai is set to become the new Bangalore according to a recent report released by KPMG. The report entitled, ‘A new dawn: China’s emerging role in global outsourcing’ has China down for outsourcing greatness over the next few years. The main reason for this? The fruition of the Chinese government’s 2006 plan [...]
read on ...



Obama’s first move
Obama has revealed his first move at reducing the amount US companies offshore. He has proposed a tax revision which will mean that US companies, earning income overseas, will have to pay US corporate tax on that money immediately, rather than deferring payment until the income is returned back to US soil. Obama [...]
read on ...



The Budget – what does it mean for outsourcing?
The announcement of the budget is something which always generates interest from the public as well as businesses. However, this year’s announcement was particularly poignant. Everyone has been affected by the recession and the new budget dictates how the UK will address this turbulent global economy, consumers and companies alike all kept a [...]
read on ...



The Virtualisation Boom
The NOA predicted that 2009 will be the year that virtualisation bursts into the outsourcing industry. Top business/technology insight company, Gartner, has added further confirmation that this will be the year that virtualisation booms as its recent research predicts that virtualisation will grow by 55 percent over 2009. Europe is leading the way in [...]
read on ...



BPO: shaping the future of outsourcing?
A recent report by the London School of Economics predicts that BPO will eventually take over ITO as more companies look to outsource back office processes. This increase in BPO has allowed fledgling outsourcing suppliers to get a foot hold in the market. The Beyond BRIC study, authored by Professor Leslie Willcocks and his team [...]
read on ...



The Price War Begins
At the start of the year the NOA predicted that vendors within the outsourcing industry may find themselves in a price war, both with each other and with end users. It appears that this prediction is now coming into fruition. Gartner has released its report, “Potential Impact of Economic Downturn on IT Infrastructure [...]
read on ...



So you can’t outsource risk?
I have just read in a recent article how you can’t outsource risk and am amazed that people still think this is the case. Of course maybe they mean you can’t outsource all risk? In fact, if you have managed to do that then you have probably outsourced your business to such an [...]
read on ...



KPMG’s ‘Locations To Watch’
KPMG has released its ‘locations to watch’ report which outlines some emerging locations in the outsourcing market. In total 31 cities were highlighted as ones to watch within the outsourcing market and countries such as Australia, Ireland and Brazil have all had cities highlighted as threats to India’s BPO stronghold. However, it is difficult to compare [...]
read on ...