News for Financial Services & Insurance

Tuesday, April 29, 2008
BancTec and TDX team up to offer outsourcing service
TDX Group, the provider of analytics-based debt management solutions, and BancTec, a global provider of advanced, high-volume document and payment processing services and solutions, are working together to provide financial institutions with a fully managed IVA processing outsource service.
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Monday, April 28, 2008
Liberata fined by the FSA
The Financial Services Authority has fined Liberata, a key BPO provider to the public and financial sectors, more than £500,000 for failure to ‘control its affairs responsibly and effectively’ and lack of ‘due skill, care and diligence’ in its business activities.
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Tuesday, April 22, 2008
Luxoft Goes Global
Eastern European high-end software provider is first from region to go global
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Monday, April 14, 2008
Banks ill-equipped to comply with new banking code on consumer debt management
Inefficient, out-dated management and analysis of customer data is threatening the UK banking industry's ability to support growing numbers of consumers falling into the downwards debt spiral, warns Detica, the business and technology consultancy.
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Tuesday, April 01, 2008
KPMG Puts Pen to Paper on £62m BT outsourcing agreement
KPMG, the largest integrated accountancy firm in Europe, has given the go ahead to a £62 million outsourcing agreement with BT.
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Tuesday, March 25, 2008
TCS seals Prudential deal
Tata Consultancy Services (TCS) has been selected to provide FormSigner PRO, its flagship enterprise Electronic Signature platform for financial services leader Prudential Financial (PFI).
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Thursday, March 20, 2008
Prudential UK in £745 million BPO deal
Prudential UK has announced its recent £745 million business process outsourcing (BPO) deal with outsource provider, Capita.
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Monday, March 10, 2008
Companies optimistic about IT outsourcing expenditure
Over the next 12 months, IT expenditure is set to beat inflation, says the National Computing Centre (NCC).
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Friday, March 07, 2008
Prudential outsources call centre to Vietnam
Financial services group Prudential has signed a two-year agreement with recruitment supplier Harvey Nash for the outsourcing of its call centre operations.
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Thursday, March 06, 2008
BIIH firms up £87m Capita deal
The British Islamic Insurance Holdings (BIIH) has signed-off on an £87m ITO deal with Capita. BIIH provides insurance services that are compatible with the Muslim faith. The eight-year deal will see Capita provide full front and back office services including selling and administering new policies, managing the claims process and managing customer relations.
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