News for Financial Services & Insurance

Thursday, June 19, 2008
Turbulent market drives transformational outsourcing, says EquaTerra
Turbulent market is driving cost-based outsourcing, but transformational outsourcing is in for the long-haul, says EquaTerra
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Wednesday, June 11, 2008
Newsbite: ICAP brings in Accenture for trading ITO contract
ICAP plc, a major force in financial information delivery and brokering, has selected Accenture to develop and maintain its EU credit-trading platform.
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Monday, June 09, 2008
Capgemini extends strategic relationship with HSBC
HSBC, one of the world’s largest financial sercives institutions, has renewed and extended its outsourcing relationship with Capgemini.
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Tuesday, May 27, 2008
UNAT fined £640,000 for call centre failings
UNAT DIRECT Insurance Management Limited, a wholly-owned subsidiary of American International Group Inc (AIG), has been fined £640,000 by the FSA for failures in due dilligence regarding the appointment and operation of nine of its call centres.
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Thursday, May 15, 2008
Lloyds angers Union with offshore move
Lloyds TSB will offshore up to 445 UK IT positions to low cost Indian locations by the end of the year.
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Wednesday, May 14, 2008
Aviva extends C&W relationship in £300m comms deal
Aviva, the world's fifth largest insurance group, has signed-off on a six-year contract with Cable & Wireless (C&W) Europe, Asia & US worth £300m.
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Thursday, May 08, 2008
C. Hoare & Co Awards Five-Year IT Outsourcing Contract to Capgemini
Capgemini UK plc has won a five-year contract to provide IT services to C.Hoare & Co, the UK’s leading independent bank. [See News Analysis for more on Capgemini.]
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Friday, May 02, 2008
Zurich Financial Services outsources with CSC
Zurich Financial Services Group, the global financial services company, has signed off on IT services contract extension with the Computer Sciences Corporation (CSC).
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Logica wins BPO payroll contract with PricewaterhouseCoopers LLP
PricewaterhouseCoopers LLP, the world’s largest professional services firm, has outsourced its bureau payroll service to Logica.
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Thursday, May 01, 2008
UK consumer backlash against offshoring
Exclusive research released today by sourcingfocus.com shows that consumer reactions to offshoring are astonishingly negative
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