News for Financial Services & Insurance

Thursday, May 15, 2008
Lloyds angers Union with offshore move
Lloyds TSB will offshore up to 445 UK IT positions to low cost Indian locations by the end of the year.
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Wednesday, May 14, 2008
Aviva extends C&W relationship in £300m comms deal
Aviva, the world's fifth largest insurance group, has signed-off on a six-year contract with Cable & Wireless (C&W) Europe, Asia & US worth £300m.
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Thursday, May 08, 2008
C. Hoare & Co Awards Five-Year IT Outsourcing Contract to Capgemini
Capgemini UK plc has won a five-year contract to provide IT services to C.Hoare & Co, the UK’s leading independent bank. [See News Analysis for more on Capgemini.]
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Friday, May 02, 2008
Zurich Financial Services outsources with CSC
Zurich Financial Services Group, the global financial services company, has signed off on IT services contract extension with the Computer Sciences Corporation (CSC).
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Logica wins BPO payroll contract with PricewaterhouseCoopers LLP
PricewaterhouseCoopers LLP, the world’s largest professional services firm, has outsourced its bureau payroll service to Logica.
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Thursday, May 01, 2008
UK consumer backlash against offshoring
Exclusive research released today by sourcingfocus.com shows that consumer reactions to offshoring are astonishingly negative
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Tuesday, April 29, 2008
BancTec and TDX team up to offer outsourcing service
TDX Group, the provider of analytics-based debt management solutions, and BancTec, a global provider of advanced, high-volume document and payment processing services and solutions, are working together to provide financial institutions with a fully managed IVA processing outsource service.
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Monday, April 28, 2008
Liberata fined by the FSA
The Financial Services Authority has fined Liberata, a key BPO provider to the public and financial sectors, more than £500,000 for failure to ‘control its affairs responsibly and effectively’ and lack of ‘due skill, care and diligence’ in its business activities.
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Tuesday, April 22, 2008
Luxoft Goes Global
Eastern European high-end software provider is first from region to go global
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Monday, April 14, 2008
Banks ill-equipped to comply with new banking code on consumer debt management
Inefficient, out-dated management and analysis of customer data is threatening the UK banking industry's ability to support growing numbers of consumers falling into the downwards debt spiral, warns Detica, the business and technology consultancy.
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