Case Studies
GFT: Outsourcing and Quality
GFT has seen rapid growth in the last decade and now numbers over one thousand employees in twenty two locations worldwide. GFT began the CMM (now CMMI) Level 2 accreditation process in 2003 and, by December, had achieved this level of process maturity in just seven months, the shortest time ever. It was decided to extend the CMMI model across all GFT’s Global Delivery Units, where Level 2 certification was achieved in 2005. For the attainment of CMMI Level 3 GFT’s processes areas were evaluated with the company developing its own methodology whilst based on the model’s requirements, which were applied effectively across all the company’s projects. Having been assessed in these areas and created the GFT Methodology, today, GFT’s Global Delivery Units have been recognised as having reached CMMI Level 3. As a result of this successful implementation of international recognised quality processes, GFT has secured new business across Europe.
GFT_case_study_-_Outsourcing_Quality_FINAL__3_.pdf
Supplier:GFT
End-User:
Quantum Plus and Somerfield Stores
Somerfield Stores was looking at ways to reduce cost in all areas of its business, and although the in-house IT service met business needs, they wanted to investigate whether further cost savings could be achieved by further outsourcing its IT.
Somerfield_Stores.pdf
Supplier:Quantum Plus
End-User: Somerfield Stores
Quantum Plus and Virgin Trains
Quantum Plus provided a detailed healthcheck of Virgin Train's current outsourcing contract, providing recommendations and ensuring that Virgin Trains benefited from a blend of resources and skill sets that was both appropriate in terms of technical content and efficient in terms of time and financial investment.
Virgin_Trains.pdf
Supplier:Quantum Plus
End-User: Virgin Trains
Payroll and Business Solutions UK Ltd & Association of Personal Injury lawyers
Outsourcing isn’t just a quick fix cost cutting exercise, if managed properly outsourcing back office functions can provide a cost effective long term solution that will deliver year on year. Payroll and Business Solutions UK Ltd have many clients who have been using their outsourced Payroll service for many years. The Association of Personal Injury lawyers (APIL) is just one of the companies enjoying the long term benefits.
OUTSOURCED PAYROLL PROVIDES LONG TERM SOLUTIONSFinal_-Case_Study_-_APIL__2_.pdf
Supplier:Payroll and Business Solutions UK Ltd
End-User: Association of Personal Injury Lawyers
BT & Unisys
When BT first put the contract in place with Unisys, it was
a radical approach that broke new ground. The company
completely outsourced its messaging solution to Unisys,
including day-to-day operations, as well as ongoing
development and maintenance.
BT_UK_May_2008_(Ext).pdf
Supplier:Unisys
End-User: BT
Legal provision in a virtual world: NetWork Law
NetworkLaw is at the forefront of a legal revolution in providing legal services, dispensing with the historic costly business model of the traditional law firm, to operate a vibrant network of high quality lawyers from a central hub in the heart of the Thames Valley.
NetWork_Law.doc
Supplier:NetWork Law
End-User:
HCL’s Employee First scheme
How HCL's Employee First scheme made the most of the organisation's most valuable asset.
HCL_Employee_First_scheme.doc
Supplier:
End-User:
