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Chinese Trade Slips Again.

Chinese exports fell by 7.7% in 2016, figures not witnessed since the global recession in 2009.  more >>

 

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Case Study

THE MONEY ADVICE SERVICE

“WITH THOUSANDS OF CUSTOMERS POTENTIALLY WITHOUT DEBT SUPPORT, MAS NEEDED A NEW SERVICE SET UP SWIFTLY…
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White Paper

Creating time in the contact centre: The BPO opportunity

Analysing the current state of BPO from the customer service standpoint in the UK, and assessing the…
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Focus On

Better mobile customer experience is driving m-commerce

It was always on the cards, so it shouldn’t come as a surprise – but the time is now. Customer experience…
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Sourcing Predictions 2017

15th December 2016 London, UK Register/Visit Website

FStech 2017

Thursday 23rd March 2017 London Register/Visit Website

Welcome to the World of OneOffice™

30 March 2015 New York, USA Register/Visit Website

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