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Vested Outsourcing author Kate Vitasek confirmed as keynote speaker at the NOA Symposium.

The National Outsourcing Association has confirmed that Kate Vitasek, author of Vested Outsourcing, will… more >>

 

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Case Study

Switching Euromoney from Paperless to Electronic

Future Processing started working for Euromoney Institutional Investor PLC in 2009 with just four software…
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White Paper

Creating time in the contact centre: The BPO opportunity

Analysing the current state of BPO from the customer service standpoint in the UK, and assessing the…
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