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NOA announces plans to “rid the public sector of outsourcing failure”.

At a time when an unprecedented number of government organisations are choosing outsourcing to improve… more >>


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Case Study

Switching Euromoney from Paperless to Electronic

Future Processing started working for Euromoney Institutional Investor PLC in 2009 with just four software…
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White Paper

Creating time in the contact centre: The BPO opportunity

Analysing the current state of BPO from the customer service standpoint in the UK, and assessing the…
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Charity Special Interest Group

Tuesday 10 May 2016 1 vine street, Mayfair, London, W1J 0AH Register/Visit Website

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